At Vetco Total Care, our full-service hospitals give veterinary professionals the freedom and flexibility to shape a career that works for them. We empower our teams to practice high-quality medicine with the support of state-of-the-art equipment and innovative resources within a welcoming, inclusive environment.

Join our vibrant community of veterinarians, licensed veterinary technicians, trained assistants, and support teams who are passionate about improving the lives of pets, people, and the planet.

Petco/ Vetco Total Care

Position Purpose:

The purpose of this Veterinarian Technician position inherently involves providing excellent veterinary care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Technician represents the mission and values to all clients and partners. Our Veterinary Technicians set the tone for the technical and customer support team in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the hospital partners.

All hospital partners are responsible for performing duties in a way that creates an environment in which:

<ul>
	<li>
	The patient&rsquo;s needs always come first.
	</li>
	<li>
	Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience.
	</li>
	<li>
	contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible.
	</li>
	<li>
	exceptional teamwork and commitment to shared goals benefits the entire organization.
	</li>
</ul>

Education/Experience:

<ul>
	<li>
	College or college-equivalent education (completed) as required in becoming a Credentialed Veterinary Technician in the state in which the hospital is located.
	</li>
	<li>
	Must have at least 1-year previous experience as a Veterinary Technician or working in a veterinary practice.
	</li>
	<li>
	Must have excellent written and verbal communication skills.
	</li>
	<li>
	Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
	</li>
	<li>
	Must have telephone and computer skills.
	</li>
	<li>
	Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
	</li>
</ul>

Work Environment:

The majority of job duties are conducted in the Vetco Total Care full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner&rsquo;s time will be spent in direct contact with clients and their pets.

Contacts:

This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see

Associates

Full-Time

1–3 years

Registered Veterinary Technician

Want to help pets live their best lives?

We&rsquo;re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you

Our core values capture that spirit as we work to improve lives by doing what&rsquo;s right for pets and people.

Pet First &ndash; Protect &amp; Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.

Foster the Fun &ndash; Connect &amp; Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.

Let&rsquo;s Go! Own &amp; Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

Position Purpose:

The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s).&nbsp;&nbsp; The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience.&nbsp;&nbsp; The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team.&nbsp; If you have a passion for pet health and wellbeing, we&rsquo;d love to have you on our team!&nbsp;

&nbsp;

Minimum Requirements:

<ul>
	<li>2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience.</li>
	<li>Must have excellent written and verbal communication skills.</li>
	<li>Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners</li>
	<li>Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.</li>
	<li>Must have telephone etiquette and basic computer skills.</li>
	<li>Must be a team player willing to continue learning, offer creative ideas and accept continual change.</li>
	<li>Basic computer skills i.e. Microsoft Office suite</li>
</ul>

&nbsp;

Desired Requirements

<ul>
	<li>3- 5 years previous experience working in veterinary practice</li>
	<li>Previous P&amp;L management</li>
	<li>Bachelor&rsquo;s degree or equivalent experience</li>
	<li>3+ years in a management role, including customer service</li>
	<li>Reporting and data analysis experience</li>
	<li>Veterinary Assistant/Technician experience in positions of increased responsibility</li>
	<li>Licensed Veterinary Technician or Certified Veterinary Assistant (not required)</li>
	<li>Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment.&nbsp;</li>
	<li>Desire to Learn -&nbsp;Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback.</li>
	<li>Drive for Results --&nbsp;Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions.</li>
</ul>

&nbsp;

Work Environment:

The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time.&nbsp; A large amount of this partner&rsquo;s time will be spent in direct contact with clients and their pets.&nbsp;

&nbsp;

Contacts:

This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

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