Frequently Asked Questions (FAQ)

FAQ
Q.
What is VetandTech?
A.
VetandTech is a single-source veterinary platform promoting the culture of direct buying from the manufacturers by connecting manufacturers and suppliers of veterinary health products with customers. Except for that, VetandTech offers many educational resources such as CE courses, Webinars, Trade Shows, and Guides for veterinary professionals, students, nurses, technicians, and support staff.
Q.
Why should I join VetandTech?
A.
If you are a manufacturer or wholeseller of veterinary products, you can join the VetandTech platform to grow your business. On the other hand, if you are a buyer of animal health products, VetandTech is the best place to buy directly from the manufacturers at a cost-efficient price. Also, joining VetandTech will provide you with the most reliable educational programs to earn credit hours and improve your practice.
Q.
How can I become a seller at VetandTech?
A.
To become a seller on VetandTech, navigate to “Sell on VetandTech” from the menu bar. Fill out the form with the required data and submit it. VetandTech will respond in the next 24 to 48 hours.
Q.
What else do we offer at VetandTech?
A.
Besides connecting sellers and buyers of veterinary health supplies, VetandTech offers Educational Programs, Webinars, Guides, CE Courses, Trade Shows’ information, and insights about common animal diseases and updates on the latest surgical procedures.
Q.
Does VetandTech offer any deals for buyers using VetandTech?
A.
Yes, VetandTech offers deals to the users. You can learn about new deals by clicking the button “Today’s deal” from the main menu.
Q.
Is my purchase secure?
A.
All the purchases from VetandTech are securely processed as we understand our obligation to protect your information. We don’t store or share customers’ credit card details on our servers. All payments are done through Stripe over SSL protocol or secure servers.
Q.
What information do I need to provide to become a Vendor?
A.
You must provide basic information such as your name, company name, E-mail address, and phone number. You will be contacted within 48 hours for verification and additional information.
Q.
Is VetandTech a wholesaler or a distributor of veterinary Products?
A.
VetandTech is a marketplace for wholesalers and manufacturers, not distributors. Here, manufacturers and wholesalers of veterinary health supplies can sell their products.
Q.
Does VetandTech offer educational programs?
A.
Yes, we provide various educational resources and programs, such as webinars and CE courses.
Q.
Are educational resources free on VetandTech?
A.
VetandTech provides both free and paid educational resources. The live online courses will have fees. It also depends on the instructor whether to charge the course fees or not.
Q.
What courses are offered on VetandTech?
A.
VetandTech Offers a wide range of educational courses for veterinary students, technicians, nurses, and professionals. Both free and paid courses are available that you can see in the “Courses” portal from the menu bar. You can enroll for the desired course and earn credit hours after it's completed.
Q.
Does VetandTech host webinars?
A.
Yes, VetandTech does host different webinars addressed by renowned veterinarians regarding veterinary practice and veterinary medical sciences.
Q.
Can I earn credits through CE courses?
A.
Yes, veterinary students, nurses, and professionals can join our CE Courses and earn credit hours accordingly. Each course has different credit hours with varying credibilities.
Q.
Does VetandTech has Live Chat supports?
A.
Yes, VetandTech does support live chat 24/7. You can access us anytime anywhere to fulfill your queries about VetandTrech. Our live chat support team responds to you ASAP.
Q.
What is your return policy?
A.
Sellers can define policies for returns, replacements, and refunds. Buyers may return specified items but must bear the cost of return shipping. You can find the complete return policy in the Terms and Conditions page.